The way we judge whether a soul is good or bad is by memories. We can access them, watch them, and decide from them where they go. The saying that one's life flashes before their eyes at death, that comes from reapers. You've heard my feelings on the matter of emotions in the job.

[The waitress returned with their order, and she waits until they're left alone again to continue.]

Normal's...a lucky thing to be, really.

[She took a sip of the coffee, thinking.] I never tried taking a soul here. Doubt it would go over well with anyone, you can't just walk up to a person and ask if you can attempt to take their soul. But I can still access memories, that I know for certain.